Knowledge Library

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Release Notes & Announcements

Latest updates, new features, improvements, and bug fixes in Synkwise

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Getting Started

Get started with Synkwise using these helpful onboarding articles and videos. Follow the step-by-step guides to succeed with Synkwise. 🚀

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The Basics

Master Synkwise essentials with quick videos and articles, perfect for getting started or refreshing your skills.

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General

Contains articles on various uncategorized topics, providing a broad range of information and support

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Dashboard

View notifications, track missed medications, monitor expiration dates, access personal profiles, and view all operations

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Administration

Manage notifications and change settings. Add staff members, manage roles, access permissions, and handle billing

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Manage Facility

Add and Access inactive residents, manage contacts, schedule fire drills, and organize notes and documents

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Resident Care

Track ADLs, manage care plans, upload documents, complete tasks, and write progress notes

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eMAR

Add and refill medications, administer PRNs, handle pharmacy orders, perform narcotic counts, and fax orders to doctors

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Task Manager (Plus)

Create tasks, set reminders and appointments for residents and the facility, assign tasks, and attach ADLs and progress notes

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Form Builder (Plus)

Create custom forms for residents, facility, and staff—pre-populate info for quick and efficient form fill-out, tailoring each form's specific needs

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Digital Signature (Plus)

Send any document or form to be digitally signed by the receiver. Secure and efficient handling of signatures of all important documents

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Reports

Reports, including birthdays, vital statistics, outbound fax, and email logs, emergency reports, incident reports, timesheets, and sign-in logs

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State Specific

We tailor our approach to each state, as each has its own rules and requirements for the facility to stay in compliance.

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Troubleshoot / Misc.

In this section, we show the way to solve different user issues

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Synkwise Webinars

Watch previously hosted webinars done by the Synkwise team covering various aspects of the application.