Access inactive resident records under Manage Facility
FAQ: How do I deactivate a resident's profile and view their profile later if I need to activate them again?
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Navigate to the Resident's Profile
- Open the resident's profile from the dashboard.
- At the bottom left of the profile, you’ll see an “Inactive” button.
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Select the Reason for Inactivation
- Click the “Inactive” button.
- Choose a reason for inactivation, such as:
- Deceased
- Discharged to another facility
- Discharged to home
- Other (you can add custom text).
- Confirm the action to inactivate the resident.
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View the Resident's Status and Notes
- Once deactivated, the resident’s profile will display their updated status.
- A progress note will also be automatically generated.
- To add or edit additional notes:
- Go to the progress notes section.
- Click the three dots next to the note and select “Edit”.
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Find Inactive Residents
- Go to “Manage Facility”.
- Select the “Resident” section.
- Click on the “Inactive” tab to view all inactive residents.
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Reactivate the Resident
- Select the resident’s profile from the inactive list.
- Click the “Activate” button to reactivate them.
- The resident’s status will return to active.
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Update Progress Notes
- After reactivating the resident, ensure you update any necessary information in the progress notes.