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      Changing your Workspace Name (URL)

      Don't forget to update bookmarks and re-download the desktop app.

      FAQ: I need to change my workspace name, how do I do that?

      1. Log In to Synkwise and Navigate to Settings

        • Go to the Synkwise app and log in.
        • In the menu, go to Administration > Settings.

      2. Update the URL Prefix

        • Find the URL Prefix section.
        • Enter your business or care home name in lowercase, without spaces.

      3. Save and Log Out

        • After updating the name, click Save.
        • You will be logged out and redirected to the new URL.

      4. Notify Staff

        • Staff will receive an email with the updated URL.

      5. Update Bookmarks and Desktop App

        • If you have saved the workspace URL in your bookmarks or have the Synkwise desktop app, be sure to update those links for proper access.

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