Stop one or all vital alerts from displaying on the dashboard and not receiving notifications
FAQ: I don't want to see the vitals alerting me on the dashboard, how can I disable one or all the vitals?
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Understand How Alerts Work
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Synkwise generates alerts when vital readings are outside the normal range (e.g., heart rate below 60 or above 120).
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These alerts appear on the dashboard and are color-coded, such as red for abnormal readings.
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Trigger and View an Alert
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Enter a low value (e.g., 50) for heart rate to simulate an abnormal reading.
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Save and refresh the page.
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On the dashboard, under Alerts Health Monitor, alerts like "abnormal heart rate" or "no bowel movement in 3 days" will appear.
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Adjust Alert Notification Settings
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Go to Your Profile > My Settings.
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Under Abnormal Reading Entry Notification, toggle how you want to be notified:
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Synkwise Notification
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Email
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SMS
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Disable All Health Monitor Alerts for a Resident
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Go to the Resident Profile.
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Under Profile Preference, find the option to Disable Health Monitor Alerts.
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This will prevent all alert messages from showing on the dashboard for that resident.
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Disable Specific Vital Alerts
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Go to Health Monitor > Vital Parameters.
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Click the bell icon next to a vital sign (e.g., heart rate) to disable alerts for that specific parameter.
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Save and refresh the page.
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The dashboard will no longer show alerts for the disabled vitals but will continue to show others.
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Fully Disable Health Monitor Abnormal Reading Detection
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Go to Profile > Profile Preference.
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Turn off Health Monitor Abnormal Reading Detection.
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Refresh the dashboard. Alerts for that resident will be fully removed.
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