Editing a Medication's Time Creates a New Order

Changing the time discontinues the original and adds a new medication

FAQ: We made a change to the route of a medication, and the old records are lost. HOW DO I recover them?

  1. Understand Why a New Order is Created

    • When you've already documented a medication as given, not given, or refused, any edits to its key details (like dosage, frequency, or time) will trigger the system to discontinue the current order and generate a new one.

    • This ensures past documentation remains accurate and tamper-proof.

  2. Example Scenario: Editing a Medication

    • Go to the Med Log.

    • Find a medication that was set for a specific time (e.g., 10 PM) and already has signatures.

    • Edit the medication details (e.g., change the time to 8 PM).

    • A notice will appear indicating that editing will discontinue the current medication.

  3. What Happens After Editing

    • A new medication order is created with the updated details.

    • The old medication is automatically discontinued.

    • The discontinued medication disappears from the medication list but can be found by clicking the filter button and looking under “Discontinued”.

  4. Viewing Discontinued Medications

    • Go to the Medication List.

    • Click on the filter and select “Discontinued.”

    • The old medication will appear with a discontinue reason marked as “NA,” meaning it was auto-discontinued.

  5. Reversing an Accidental Change

    • Go to the Med Log.

    • Delete the new medication that was created from the edit.

    • Click the three dots on the discontinued medication and select “Restore.”

    • The original medication will be reinstated as if no change was made.

  6. Best Practice Before Making Changes

    • If you realize a time or detail was incorrect but the medication has already been signed off:

      • Unsign the doses before editing.

    • If the error dates back several months or years:

      • Contact Synkwise support to assist with the changes.

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