Print and extract previous records of an inactive resident
FAQ: I need to print the MAR and all the resident's documents, but they are inactive. How can I find their previous information?
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Navigate to Inactive Residents
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Go to Manage Facility in Synkwise.
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Click on the Resident subsection.
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Select the Inactive tab to see residents who have moved out or passed away.
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Pay attention to the inactive date—you’ll only find data prior to this date.
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Access Notes
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Select a resident from the inactive list.
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Go to the Notes section.
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Choose a date range (e.g., last 3 months or last 24 months).
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Click Print to generate a PDF of the notes for that time frame.
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View Medication Logs (Med Log)
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Navigate to the Med Pass section, then go into Med Log.
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Choose a past start date to view historical medication records.
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Select a specific month to see all medication signatures for that time.
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Note: There is no bulk download; you must extract data month-by-month.
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Make Edits if Needed
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If the window for signing medications has passed, temporarily reactivate the resident.
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Make your changes, then deactivate them again.
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Extract Vitals
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Select a custom time range (e.g., January 1 to today) or use predefined ranges like “last 12 months.”
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Choose vitals with numeric entries.
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Click Print to export selected vitals.
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Tip: Large time ranges may slow down the system.
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Download Incident Reports
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Incident reports must be downloaded individually.
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Extract MAR, Medication List, Progress Notes, and Documents
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For each category, select a time frame to export.
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For documents, you can:
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Download all files within a folder.
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Select multiple folders, then click Download to save them all at once.
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Print the Resident’s Profile
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Go to the Resident Profile section.
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Print the full face sheet for complete resident information.
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If you experience issues during the process, use the Contact button at the bottom right corner of the screen for support.