If you're getting logged out of Synkwise every few minutes, there are a few things you can check to resolve the issue
FAQ: I keep getting logged out of the system every few minutes.
1. Check Your Browser Extensions
- If you're using Google Chrome, Microsoft Edge, or Safari, ensure that extensions are not interfering with Synkwise.
- Some extensions, like Malwarebytes or pop-up blockers, can disrupt your session.
- Click the puzzle piece icon in Chrome, then select Manage Extensions to review and disable any that might be causing issues.
2. Update Your Browser
- Click the three-dot menu in Chrome.
- Go to Help > About Google Chrome to check for updates.
- If an update is available, install it and restart your browser.
3. Check Your System Clock
- On Windows, right-click the clock on your desktop and select Adjust date and time.
- Click Sync now to ensure your time is accurate.
- If your system cannot sync, restart your computer and try again.
4. Install System Updates
- Search for Check for updates in the Windows Start menu and install any available updates.
- On Mac, click the Apple icon in the top-left corner and check for system updates.
5. Disable VPN
- If you are connected to a VPN, disable it while using Synkwise.
- A VPN can alter your system's clock, causing login issues.
If you're still experiencing issues after these steps, contact Synkwise support through the Help Center for further assistance.