- Training Academy
- Troubleshoot / Misc.
Utilizing Synkwise Support 💚
The video below explains how to get the help you need!
Steps to Access Synkwise Support
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Access Resources
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Main menu > Resources > Synkwise Knowledge Library
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Find guides and articles on all features
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Use search bar for specific features
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Utilize Knowledge Library
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Step-by-step instructions, images, guides, and videos
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Understand how features work and maximize their use
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Tutorial Videos
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Dashboard > Click on play button
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Drop-down list of tutorial videos based on features
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Relevant information based on where you are in the application
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Support Widget
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Bottom right corner chat box
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Interact with Synkwise Panda solo
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Type message or query
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AI feature navigates through articles for relevant results
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If needed, generate a support ticket for Synkwise support team to follow up via email
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Assistance
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Support team follows up via email
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Additional calls may be made for assistance
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Tools available to support users throughout their Synkwise journey
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