View all the invoices and receipts you were charged under the Stripe Dashboard
FAQ: I need to download an invoice for this month and all the previous months.
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Navigate to Subscription and Billing
- On the left-hand side, click on Subscription and Billing.
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Access the Payment Dashboard
- In the top-right corner, hover over the Dashboard Stripe button (it may be hard to see, but it will say “Navigate to Payment Dashboard”).
- Click the button to open the payment dashboard.
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View Your Subscription and Invoice History
- On the payment dashboard, you will see:
- The number of residents and facilities under your subscription.
- Your payment method.
- The Invoice History section at the bottom.
- On the payment dashboard, you will see:
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Download Invoices or Receipts
- Click on any invoice in the Invoice History section.
- This will show a detailed invoice marked as paid.
- Download the invoice or receipt for your records.
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Return to Synkwise
- To go back to the main Subscription and Billing page, click on Return to Synkwise.
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Additional Assistance
- If you cannot find your receipt or need further help, click the Help button, and support will assist you.