Receive important notifications via email or SMS when you are needed the most
FAQ: I want to start receiving medication alerts on my phone and limit some of the other notifications
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Understanding Alerts on the Dashboard
- The Synkwise dashboard serves as a notification center where important alerts appear.
- Notes marked as important and emergency reports will generate alerts.
- Alerts can be dismissed once viewed, and you can check who has seen them.
- Medication alerts, expiration dates, and appointment reminders are also displayed.
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Checking Notifications in the Top Right Corner
- The bell icon at the top right corner contains notifications.
- It informs you about fax deliveries, task creations, deletions, and other updates.
- Notifications can be marked as read or unread for better tracking.
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Customizing Personal Notifications
- Go to your profile and select "My Settings."
- Under "Notification Settings," adjust options for password expiration alerts.
- Choose how to receive alerts: email, Synkwise notifications, or SMS (if enabled in your profile).
- SMS alerts require a phone number to be set up, indicated by a blue checkmark.
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Managing Alerts for Important Readings
- Some alerts, like abnormal blood pressure readings, are crucial for monitoring residents’ health.
- Decide which alerts to receive and through which method.
- A suggested approach is to start with email and Synkwise notifications before enabling SMS.
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Adjusting Administrative Notification Settings
- Under "Administration" > "Settings," you can configure additional notifications.
- Task manager notifications allow for email and Synkwise alerts (SMS currently unavailable).
- Notifications for new pharmacy orders can be set up via email or SMS.
- A task manager time range can be adjusted to receive reminders within a specific timeframe.
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Utilizing Notifications for Better Care Home Management
- The combination of dashboard alerts, notification settings, and administrative options helps stay informed.
- Ensure that your notifications are set up correctly to monitor important updates.
- For further assistance, use the help button within Synkwise.