Write your notes under your profile for safekeeping and tracking incidents
FAQ: I need to write down something I'm only able to see, an incident happened, and I need to document it for myself for now.
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Accessing Your Personal Notes
- Click on your profile in the top right corner of Synkwise.
- Select "My Notes" from the dropdown menu.
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Creating a New Note
- Click on the option to create a new note.
- Use this section to write down incidents, sensitive information, or even embed videos for later reference.
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Choosing Who Can See the Note
- When creating a note, select the recipients at the bottom of the page.
- If you want the note to remain private, ensure that only you are selected.
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Filling Out Note Details
- Enter a subject and set the importance level (default is low).
- Add details like the date, time, and description of the event.
- Choose specific roles or staff members who should have access to the note.
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Saving and Managing Notes
- Click "Save and Close" to finalize the note.
- Notes are listed in chronological order based on time and date.
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Searching and Filtering Notes
- Use the search bar to find notes by keywords.
- Filter notes based on specific criteria to manage large amounts of information efficiently.
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Editing, Printing, or Sending Notes
- Edit notes to add additional information if needed.
- Print notes or send them via email or fax directly from the system.
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Difference Between Personal Notes and Other Note Types
- Personal notes are private unless shared with selected staff.
- Progress notes under Resident Care are visible to relevant staff.
- Facility notes under "Manage Facility" are accessible to all staff in that facility.