Medications you previously entered can be replaced by the orders from the pharmacy when connected
FAQ: I just got integrated with the pharmacy, and I see a lot of orders, what do I do with them?
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Open the Medication List
- Navigate to your medication list in Synkwise.
- Medications you entered manually will not have the two emblems that indicate a pharmacy order.
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Access the Pharmacy Medication List
- Click on the "Pharmacy" tab to see all available pharmacy orders.
- Start with the first medication listed at the top.
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Select the Medication to Replace
- Click on the medication you want to replace.
- If you have no medications listed, you would use the "Add Order" option instead.
- Otherwise, click "Replace" to find a matching pharmacy order.
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Match the Medication
- Select the correct pharmacy order that corresponds to your entered medication.
- Click the green "Replace" button.
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Adjust the Frequency if Needed
- The frequency of the medication can be changed based on the resident’s needs.
- Adjust the timing (e.g., 9 p.m. vs. 10 p.m.) as necessary.
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Review Override Options
- On the right-hand side, you can override fields like "Untrack Dispensed Quantity" if you do not want to track it.
- You can also continue validating without tracking certain details.
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Add Additional Information
- If needed, enter restrictions, health monitoring notes, or other important details.
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Confirm and Merge the Replacement
- Click "Create" to proceed.
- Review the caution message and confirm the merge.
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Check the Med Log for Updates
- The replaced medication will now appear in the med log.
- Ensure there are no overlapping medications before continuing.
- Adjust Preferences if Needed
- Consider enabling "Show Total" in the preference settings for better visibility.
- Review the change order messages to track what has been replaced.
- Verify Any Missing Medications
- If a medication is not listed, it could be due to a pharmacy issue or a discontinued order.
- Contact the pharmacy via call or fax to confirm any discrepancies.