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Replacing Manually Entered Meds with Pharmacy Orders

Medications you previously entered can be replaced by the orders from the pharmacy when connected

FAQ: I just got integrated with the pharmacy, and I see a lot of orders, what do I do with them?

  1. Open the Medication List

    • Navigate to your medication list in Synkwise.
    • Medications you entered manually will not have the two emblems that indicate a pharmacy order.
  2. Access the Pharmacy Medication List

    • Click on the "Pharmacy" tab to see all available pharmacy orders.
    • Start with the first medication listed at the top.
  3. Select the Medication to Replace

    • Click on the medication you want to replace.
    • If you have no medications listed, you would use the "Add Order" option instead.
    • Otherwise, click "Replace" to find a matching pharmacy order.
  4. Match the Medication

    • Select the correct pharmacy order that corresponds to your entered medication.
    • Click the green "Replace" button.
  5. Adjust the Frequency if Needed

    • The frequency of the medication can be changed based on the resident’s needs.
    • Adjust the timing (e.g., 9 p.m. vs. 10 p.m.) as necessary.
  6. Review Override Options

    • On the right-hand side, you can override fields like "Untrack Dispensed Quantity" if you do not want to track it.
    • You can also continue validating without tracking certain details.
  7. Add Additional Information

    • If needed, enter restrictions, health monitoring notes, or other important details.
  8. Confirm and Merge the Replacement

    • Click "Create" to proceed.
    • Review the caution message and confirm the merge.
  9. Check the Med Log for Updates

    • The replaced medication will now appear in the med log.
    • Ensure there are no overlapping medications before continuing.
  10. Adjust Preferences if Needed
    • Consider enabling "Show Total" in the preference settings for better visibility.
    • Review the change order messages to track what has been replaced.
  11. Verify Any Missing Medications
    • If a medication is not listed, it could be due to a pharmacy issue or a discontinued order.
    • Contact the pharmacy via call or fax to confirm any discrepancies.


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