Send a Refill to the Pharmacy

When the medication supply is running low, send a fax to notify the pharmacy

1. Ensure Medications are being tracked

   • If "Track Quantity" is enabled, verify the stock status under Medications.

2. Access the Refill Section

   • Navigate to the top-right corner of the screen and click on the "Refill" section.

3. Select the Medication for Refill Request

   • Choose the medication(s) to refill.
   • The selected items will be included on the printout for the pharmacy.

4. Send the Refill Request

   • Click "Request Refill."
   • Add a message like "Please send."

5. Provide Pharmacy Contact Details

   • Enter or select the pharmacy's fax or phone number.
   • keep the fax cover sheet option enabled.

6. Add Comments (Optional)

   • Use the comments section to include additional details for the pharmacy.

7. Send and Track the Request

   • Click "Send" to complete the refill request.
   • The history section will show details such as the number of times the refill was sent, who sent it, and the method (fax or email).

8. View or Resend the Printout

   • Click the three dots to download, preview, or resend the printout if needed.

For additional support, click the "Help" button in Synkwise.

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