Create a new fax number to start receiving and sending out faxes using your desired number
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Activate eFax Service
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Navigate to the left-side menu and click the eFax icon.
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Review the subscription details provided.
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Click Activate to enable the monthly subscription ($20/month, HIPAA compliant).
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Set Up a New Fax Number
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After activation, select Add New Phone Number.
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Search by desired area code and preferred digits (e.g., "360" and numbers containing "7").
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Choose your desired number from the displayed results and click Choose.
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Confirm the selection by clicking OK and then Next, followed by Done.
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Manage Fax Number Settings
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Click My eFax at the top right to view your active fax number.
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Select More (three dots icon) to edit, deactivate, or assign the fax number to multiple facilities.
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Receive a Fax
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Send a test fax to your newly created number.
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Refresh the eFax page and observe the fax status updating from Receiving to Received.
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Click the received fax to preview contents, including a snapshot summary.
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Organize Received Faxes
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Click the three dots next to the fax and select Save to Documents.
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Choose a resident’s folder or a facility’s miscellaneous folder to store the fax.
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Verify storage by navigating to the selected document folders.
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Send a Fax
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Select Compose New Fax to create a new fax.
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Complete the fax cover sheet information.
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Attach documents directly from saved resident or facility folders.
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Choose a recipient from your Synkwise Contacts list.
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Manage Contacts
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Access the centralized Contacts section to view and manage contacts across multiple facilities and residents.
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