Our latest webinar covers the most up-to-date features that will be released in our next major update
Webinar Summary
Visual Upgrade | 04:48 The user interface (UI) has been redesigned with refreshed icons and modern styling to enhance intuitiveness and visual appeal, making navigation easier for all users, including those with color blindness.
Dashboard Customization | 05:03 The dashboard can now be customized using drag-and-drop functionality, allowing users to add, remove, and rearrange widgets. Custom shortcuts and widget-specific settings enhance personalization for individual users and roles.
Role Management Enhancements | 06:37 Administrators can now customize dashboards for specific roles, focusing staff attention on essential tasks and widgets. Dashboards remain permission-based, and current permission settings continue to control access to system functionalities.
Electronic Fax Widget | 08:15 Users can compose multiple tasks within the fax widget, automatically add cover sheets with logos, and attach documents from facility, resident, or staff profiles for easy sending.
Fax Module Upgrade | 08:56 A new built-in fax system allows users to send and receive faxes directly within Synkwise. Users can port existing fax numbers or purchase new ones, select area codes, and manage multiple fax lines efficiently.
Medication Med Pass Batch Processing | 12:10 Batch processing simplifies medication administration, allowing caregivers to quickly sign off multiple medications at once, manage medication notes, and handle mixed-frequency medications seamlessly.
Multi-Frequency Medication Management | 14:33 Medications with varied dosages and frequencies (e.g., morning and evening doses) can now be managed as a single medication entry, simplifying medication administration and tracking.
AI Panda Chat Bot | 17:04 Synkwise introduces the AI-powered Panda chatbot, capable of instantly responding to questions using over 200 knowledge base articles. If further assistance is required, users can seamlessly escalate to a live support agent.
Dark Mode Feature | 28:59 Dark mode is now available, enhancing usability in various lighting conditions and improving accessibility.
Webinar Q&A Session
Q1 | 20:07 "If the caregiver dashboard is limited, does that restrict system access overall?"
A: Customizing the dashboard UI for a role does not affect the actual permissions. Permissions still dictate access, though future releases may synchronize dashboard customization with permissions.
Q2 | 21:33 "Does batch medication administration ask for specific application locations (e.g., patches)?"
A: Yes. If medications require additional input like patch locations or vitals, these must be entered individually within the batch process.
Q3 | 22:35 "When will Synkwise have a mobile app?"
A: Currently, Synkwise is a mobile-responsive progressive web app. A dedicated mobile app available through iOS and Android stores is planned for future development.
Q5 | 23:34 "Can I use my existing eFax number?"
A: Yes, users can either port existing fax numbers or purchase new ones through Synkwise.
Q6 | 25:49 "How do I add tasks, appointments, schedules, and staff to-do lists on Synkwise?"
A: You can add tasks by navigating to the resident's profile, selecting the ADL section, creating a task with specified frequency, details, time, and assignees, and optionally including vital statistics tracking.
Q7 | 26:38 "Are there AI integrations planned for automatic task marking from notes (e.g., bath given)?"
A: Yes, extensive AI integrations are being carefully planned, ensuring data security and HIPAA compliance, with functionalities such as auto-marking tasks from documented notes.
Q8 | 30:26 "When is version 5.0 officially releasing?"
A: Targeted for late May or early June. Exact dates may shift slightly to ensure readiness.